Frequently Asked Questions

 A Notary Public is a state-commissioned official authorized to witness signatures, verify identity, and confirm that signers are acting willingly and knowingly when signing important documents. 

 RON lets you get a document notarized entirely online through a live video session with a commissioned notary — no in-person visit required. It's legally valid and accepted the same way as a traditional in-person notarization in participating states. 

• Book a time that works for you.
• Upload your document(s) as soon as you book (see below — don't wait).
• At your appointment time, join a secure video call with your notary.
• Verify your identity (ID scan + short verification questions).
• Sign electronically while the notary witnesses live.
• Receive your completed, notarized document.

• A valid government-issued photo ID
• A device with a camera, microphone, and stable internet
• The document(s) you need notarized
• A few minutes of privacy on camera

 Right away — as soon as you book. Upload your document(s) immediately after scheduling so your notary can review them ahead of time and your appointment isn't delayed. 

 We accept all major credit and debit cards, charged securely online. Payment is processed after your session is complete, once your document has been notarized. 

 Yes, in 49 states plus DC. California and Georgia are currently the only two that haven't authorized their own notaries to perform RON — California's permanent law takes effect January 1, 2030, and Georgia currently only allows in-person electronic notarization, not remote.

For everyone else, RON is legally valid.

  If there's an issue with formatting, missing pages, or an ID verification problem, your notary will walk you through next steps during the session. 

 Only other required signers on the same document should be present. Otherwise you'll need to be alone on camera during the notarization. 

 An apostille is a certification that authenticates a document for use in another country that's part of the Hague Apostille Convention. It confirms the notarization is legitimate so the document will be accepted internationally.